Healthcare IT, handled.
HIPAA compliance, documented.
BITS is Northern Nevada's specialist IT partner for independent medical practices. We run your network, lock down your data, and keep your HIPAA paperwork audit-ready — so you can run your clinic.
Generalist MSPs break the moment HIPAA shows up.
Healthcare IT isn't just IT with extra forms. The Security Rule has 54 implementation specifications. Most break-fix shops haven't read one of them. We have, and we run a stack designed around them.
- Built for medical practices. Our entire delivery model — intake, ticketing, change control — assumes PHI is on every endpoint.
- Annual Security Risk Analysis. The SRA isn't optional — we deliver it on schedule with the documentation an OCR auditor expects to see.
- One number, one inbox. [email protected] or a text to 888.404.0724 reaches the people who actually fix your problem.
- Local, on-purpose. We're in Reno. We drive to Sparks and Carson City. We don't outsource your tickets to a call center three time zones away.
“I started BITS in 2011 because the practices around me kept getting handed generic IT and a penalty letter. Healthcare deserves an IT shop that opens with the Security Rule, not one that hits it years later.”— Dustin DeBard, Founder
One stack. Eight disciplines. Zero hand-offs.
Each service is delivered by the same team that knows your environment. No vendor ping-pong.
Managed IT Services
Endpoints, servers, patching, monitoring, backups — covered by a flat monthly fee. Predictable cost, no surprise invoices.
Explore →HIPAA Compliance Management
Annual Security Risk Analysis, policies, training, audit logs — a complete program that survives an OCR investigation.
Explore →Medical Cybersecurity
EDR on every workstation, MFA on every login, network segmentation for PHI systems, and 24/7 alert response.
Explore →Network Infrastructure
Designed, segmented, and documented. VLANs for PHI, guest, IoT, and clinical devices — the way the Security Rule asks for.
Explore →Backup & Disaster Recovery
Encrypted, off-site, and tested. We restore a sample monthly so the day you actually need it isn't the day you find out it's broken.
Explore →Cloud
Microsoft 365 hardening, secure file sharing, encrypted email, BAA-covered productivity — configured for healthcare, not generic SMB.
Explore →Managed Help Desk
One inbox, one phone number, one team that knows your name. Ticket routing without "press 1, press 2, please hold."
Explore →Security Awareness Training
Quarterly phishing simulations and short, role-specific micro-courses. Documented completion logs for your SRA file.
Explore →A small Reno team that picks up the phone.
BITS started in 2011 with one job: bring real, healthcare-grade IT to the independent practices around Reno that were getting whatever a generalist could spare. Fourteen years later we're still local, still independent, and still doing the same job — just for more of you.
We're not the biggest MSP in Northern Nevada. We're not trying to be. We're trying to be the one your clinic manager actually trusts on a Tuesday morning when the front desk can't pull up a chart.
Read our story →We take on a small number of new practices each year. Most arrive through introductions.
Healthcare IT done right is a long, careful relationship — not a sales funnel. So we cap how many practices we onboard, and we ask that new clients come recommended by someone who already works with us. That's how we keep response times honest and the work specific to your clinic.
- Capacity by design. We don't add seats to fill a sales quota. We add a client when our existing clients are still well served.
- Referrals first. If a current client, clinical partner, or vendor introduced you, tell us — that's the fastest path to a conversation.
- HIPAA assessments stay open. Even when we're full, we'll do a written HIPAA gap assessment for any independent Northern Nevada practice — no obligation, no upsell.
Verified facts. No marketing math.
Find out where your practice stands — before an auditor does.
Even when our managed-services roster is full, we run a free HIPAA gap assessment for any independent Northern Nevada practice. No commitment, no sales pressure — you walk away with a written list of what's compliant, what isn't, and what we'd fix first.