Three ways to reach us. Pick the one that fits.
Existing client? Use the help desk. New practice exploring a fit? Request an introduction below. Just want a written HIPAA gap report? That's open to any Northern Nevada practice.
Help Desk (existing clients)
The fastest route for ticketed support — goes straight to the team that knows your environment.
[email protected] →Text or call
For urgent things, or when you'd rather just talk to a human. Texts are answered fastest during business hours.
888.404.0724 →New practice / referral
If you're looking at BITS for the first time — whether you were referred or you found us — the form below is the right starting point.
Open the form ↓Free HIPAA assessment, or a referral introduction.
The form goes straight to Dustin. We aim to respond within one business day. The assessment is genuinely free — no obligation to become a client and no sales sequence after.
A note on capacity: we cap how many practices we onboard for ongoing managed IT each year, and most new managed-client conversations start with a referral. The free assessment stays open regardless — if we're full when you call, you still leave with a useful written report.
Direct lines
- Email: [email protected]
- Text: 888.404.0724
- Based in: Reno, NV — serving Reno, Sparks, Carson City
Northern Nevada, on the ground.
Reno, Sparks, Carson City — on-site when remote can't cut it. Outside this area? Reach out anyway; we'll tell you honestly if we can help.