One stack. Eight disciplines. Zero hand-offs.
Every service below is delivered by the same Northern Nevada team that already knows your environment. No call centers, no ticket re-routing, no "that's a different vendor" hand-offs.
Your whole IT operation, on a flat monthly fee.
We become your IT department. Endpoints, servers, patching, monitoring, vendor coordination — covered. You stop paying break-fix invoices and start getting a budget you can actually plan around.
What's included
- 24/7 monitoring of every workstation and server in your environment
- Patch management on a published schedule, not whenever someone remembers
- Asset inventory and lifecycle tracking — we tell you when a machine is overdue, not the day it dies
- Vendor management with your EHR, imaging, telephony, and clearinghouse partners
- Onboarding and offboarding workflows that don't leave dormant PHI access lying around
A complete program, not a checkbox.
The Security Rule has 54 implementation specifications. We run all of them on a published cadence and keep the documentation an OCR auditor expects to see.
What's included
- Annual Security Risk Analysis (SRA), delivered as a written report
- Written policies and procedures tailored to your practice
- Business Associate Agreement (BAA) library and tracking
- Workforce security awareness training with documented completion
- Audit logs and access reviews kept in a form you can hand to an auditor
Defense-in-depth, tuned for PHI.
A healthcare-specific stack: identity, endpoint, network, and email — layered so a single failure doesn't become a breach notification.
What's included
- EDR (Endpoint Detection & Response) on every workstation and server
- Multi-factor authentication enforced on email, EHR, and remote access
- DNS filtering, web filtering, and outbound traffic inspection
- 24/7 alert response — an actual human reviews critical alerts, not just an inbox rule
- Incident response playbook ready before, not after, an event
Designed, segmented, documented.
Most clinics are running a flat network with PHI, guests, security cameras, and a smart thermostat all on the same broadcast domain. We fix that.
What's included
- VLAN segmentation for PHI, clinical devices, guest Wi-Fi, and IoT
- Business-class firewall with healthcare-aware rule sets
- Managed switches and WAPs with logged config changes
- Site documentation: rack diagrams, IP plans, VLAN maps — kept current
- Failover ISP planning where uptime actually matters
Backups that have actually been restored.
A backup is a hypothesis until you restore from it. We test restores on a schedule, so the day you need one isn't the day you find out it doesn't work.
What's included
- Encrypted, off-site backups for servers, M365, and critical workstations
- Monthly test restores with a written verification log
- RPO/RTO targets defined for each system, not a vague "we have backups"
- Ransomware-aware retention so encrypted backups don't overwrite clean ones
- A written DR plan you can hand to a new employee or an insurance underwriter
Microsoft 365, configured for healthcare.
Out-of-the-box M365 is not HIPAA-ready. We harden tenant settings, configure encrypted email and file sharing, and run a BAA with Microsoft so PHI in the cloud is documented and defensible.
What's included
- Tenant hardening: conditional access, MFA, secure defaults
- Encrypted email and message-level encryption for PHI in transit
- SharePoint & OneDrive sharing controls aligned to your PHI policy
- BAA tracking with Microsoft and other cloud BAs
- Cloud-app inventory: we know what's connected to your tenant, you should too
One inbox. One phone. One team.
When something breaks at 7:45am, you don't want a phone tree — you want a person who knows your environment and can fix it. That's the whole help desk product.
What's included
- One contact — [email protected] or text 888.404.0724
- Tickets routed to a technician who already knows your network
- On-site when remote can't fix it — Reno, Sparks, Carson City
- Documented resolution notes so the next ticket isn't a starting-over
- Monthly summary: what we did, what we noticed, what we'd recommend next
Your people are the perimeter.
The Security Rule names workforce training as a required implementation specification — and most breaches start with a click, not a vulnerability. We run a real program for it.
What's included
- Short, role-specific micro-courses your staff will actually complete
- Quarterly phishing simulations with reporting and remediation
- Documented completion logs that drop straight into your SRA file
- Annual HIPAA refresher modules — the auditor's first question
- Quick-response playbook for when someone clicks the wrong link
Want to see all eight running together for your practice?
Start with a free HIPAA gap assessment. If we're a fit and we have capacity, we'll walk you through how the stack would look for your clinic. If not, you'll still leave with a written list of what to fix first.