BITS specializes in the day-to-day IT and HIPAA reality of independent medical practices around Reno, Sparks, and Carson City. EHR, imaging, secure messaging, BAAs, MFA, audit logs — the stack and the paperwork, run by people who know healthcare.
Independent clinics carry the same regulatory exposure as a hospital, with a fraction of the staff. Generic MSPs run their playbook and miss what matters; hospital IT departments won't take a 12-person practice as a customer. BITS sits in the middle — by design.
“The goal has always been to make the IT so well-integrated that the practice doesn't notice it's there. Technology should disappear into the workflow — not interrupt it.”— Dustin DeBard, Founder
Most of our clients fall into one of four shapes. Yours probably fits too — and if it doesn't, we'll tell you honestly on the first call.
Multi-provider practices balancing high patient volume with full HIPAA coverage. EHR uptime is mission-critical — an EMR slow-down halts the schedule.
Orthopaedics, allergy, sleep medicine, age management, dermatology — practices with imaging, infusion, or device-integrated EHR workflows that generic MSPs underestimate.
Higher-than-average PHI sensitivity and a workforce that's often remote or hybrid. Compliance documentation matters more here, not less.
Providers leaving a larger health system to start or join an independent practice. You inherit the patients but not the IT — you need to build a HIPAA-compliant environment from scratch, fast.
Our onboarding produces a written record of every piece of hardware, software, vendor, credential, and configuration in your environment. That document lives in our system — and yours — so the day we leave (we won't) you don't lose institutional knowledge.
Sixty minutes, on-site or remote. We review your current environment, identify your gaps against the 2026 Security Rule, and leave you with a written summary — whether or not we become your IT.
